Who we are
Tirupati Industries (brand TIPCO), Unit No. 10, Sai Baba Compound, Opp. Gurudwara Temple, Near Anand Nagar Metro Station, Dahisar East, Mumbai – 400068, India, is the Data Fiduciary for personal data collected through www.tirupatigauges.com. This policy explains what we collect, why, and the choices and rights you have under the Digital Personal Data Protection Act, 2023 (DPDP Act).
What we collect
- Quote requests: your name, company, email address, mobile number and the details of your requirement.
- Job applications: your name, contact details, city, qualification, experience, notice period, salary expectation (optional) and your CV.
- Chat assistant: the questions you type. Please do not type personal details into the chat.
- WhatsApp, phone and email: whatever you choose to share when you contact us.
- Technical data: your IP address, kept for a short time to block spam and abuse, and your language choice, kept in a cookie.
We do not knowingly collect data from children under 18. If you are under 18, please contact us through a parent or guardian.
Why we use it
- To reply to your enquiry, prepare quotations and supply products.
- To assess job applications and contact candidates.
- To answer chat questions and improve our answers.
- To keep the website secure and prevent spam.
We process your data on the basis of the consent you give when you submit a form, and for these specific purposes only. We do not sell your data or use it for unrelated marketing.
Who we share it with
- Our website host and email provider, which store and deliver your messages for us.
- If the AI chat is switched on, your chat questions are sent to the AI service provider (Google Gemini or a similar service) to produce an answer.
- Google Translate, if you use the language selector.
- Government or regulatory authorities, only where the law requires it.
How long we keep it
- Quote requests and correspondence: for as long as needed to serve you and for our legal and tax records, normally up to 8 years for business transactions.
- Job applications: up to 12 months, unless you ask us to delete them sooner or you join us.
- Spam-protection records: up to 24 hours.
After that, we delete or anonymise the data.
How we protect it
Forms are sent over an encrypted (HTTPS) connection. CVs and enquiry copies are stored outside the public website, in folders that cannot be opened from the internet, and only authorised staff can access them.
Your rights
Under the DPDP Act you can:
- ask for a summary of the personal data we hold about you and how we use it;
- ask us to correct, complete, update or erase your data;
- withdraw your consent at any time (this does not affect anything done before you withdrew it);
- nominate another person to exercise your rights in case of death or incapacity;
- raise a grievance with us, and if you are not satisfied, complain to the Data Protection Board of India.
Cookies and similar storage
We use only what the website needs: a googtrans cookie that remembers your language choice, and your browser's session storage to keep the chat open while you move between pages. We do not use advertising cookies.
Contact and grievances
For any question, request or grievance about your personal data, write to our Grievance Officer at sales@tirupatigauges.com with the subject “Personal data request”, or call +91-7045908585 (Monday to Saturday, 9:30 am to 6:00 pm IST). We will respond within 30 days.
Changes to this policy
We may update this policy from time to time. The date below shows when it was last changed.
Last updated: 9 November 2026